System integration challenges faced by UPS

Test your understanding of Module Two, and complete Case 2-2 Real-World Case (Systems Integration at UPS Corp.). The case can be found in the Enterprise Systems for Management textbook, pages 54–56.

1. What are some of the system integration challenges faced by UPS?
2. Discuss the systems integration solutions at UPS. How does it help UPS integrate new technologies?
3. Discuss the advantages of systems integration for UPS customers.