Which of the elements of EI do you consider to be the most important in becoming a good leader and why?

 

Self-Reflection and Leadership Development Plan

Value: 25% of Final Grade

Paper Due: Week 13

Oral Report Due: Week 15 (check posted schedule)

Course Outcomes:

Identify the knowledge and skills needed to improve Emotional and Hospitality Intelligences.

Select appropriate communication styles and channels for leadership message.

Identify and analyze the strengths brought to a leadership role and develop a plan to improve the skills needed to be an effective leader in the hospitality industry.

Instructions:

There are both written and oral portions for this assignment. You will use several of the surveys completed in class to analyze your leadership potential and develop a plan to improve your leadership aptitudes. For research and reference, use course notes and readings posted on Blackboard.

Myers-Briggs Type Indicator:

1. Describe your results on the Myers-Briggs Type Indicator (Leader’s Self-Insight 4.5).

a. Do you believe the description fits your personality?

b. Why or why not?

2. Why do you think “Thinking and Judging” are the two characteristics from the MBTI that seem to be most strongly associated with effective leadership?

Emotional and Hospitality Intelligences: (you may reference and use Danny Meyer Setting the Table and/or Isadore Sharp Four Seasons).

1. Which of the elements of EI do you consider to be the most important in becoming a good leader and why? Defend your answer using the course material.

2. Based on the Leader’s Self-Insight 5.2, discuss how you would continue to develop your most dominant component towards becoming an effective leader.

3. Based on the Leader’s Self-Insight 5.2, discuss how you would develop your lowest scoring component towards becoming an effective leader.

4. In your own words, create a definition for the term “Hospitality Intelligence”.

a. What should the term include? To whom should it apply?

Listening and Communication:

1. Consider your score on the Listening Self-Inventory (Leader’s Self-Insight 9.2). What do your results say about your effectiveness as a listener?

2. Describe five ways leaders can improve their listening skills and, therefore, their leadership effectiveness.

3. Consider your score on the Communication Apprehension Self-Inventory (Leader’s Self-Insight 9.3). What do your results say about your level of apprehension in each of the following situations: public speaking, meetings, group discussion and interpersonal conversations?

Leadership Development Plan:

For this section of your project, you will develop a plan to improve your leadership potential in the coming years of your life.

1. Create 3 goals for your professional development / leadership for the next year. Describe why you chose these goals

2. Prepare a detailed plan of specific steps that you will take to achieve each of the three goals. This plan needs to include a detailed time-frame. Each goal should have at least two specific actions you will take to achieve the goal.

a. Your three goals may be presented in a chart form.

3. In a paragraph, summarize what you have learned from this experience, making reference to the course material.

Written Report: 20%

1. Maximum 5 pages double spaced. Aim for comprehensive and concise.

2. Assignments handed in later than the due date will be penalized 10% per day.

3. Please be sure to include an introduction, appropriate headings and a conclusion with appropriate sentence structure, grammar and spelling.

4. You must cite any and all sources using your choice of endnotes, footnotes or parenthetical references. Failure to properly cite your sources will result in a mark of zero on this assignment in accordance with George Brown College’s Academic Honesty Policy. Please govern yourselves accordingly.

Oral Report: 5%

For the oral report you will present the above Leadership Development Plan in a one-on-one setting with the instructor – during class at a predetermined scheduled time (see posted schedule on Blackboard)

a) You will introduce yourself and present yourself professionally in both attire and attitude

b) Your three specific goals are to be identified and a detailed and concise plan for the next year is shared in a professional and confident manner – within the time allowed of 5 minutes

c) One specific action for each goal is shared in a professional and confident manner

d) You are not late, you present within time allotted, speak clearly and are clearly well-practiced

Marking Rubric

	One point	Three Points	Five points
Cover Page	No cover page provided	Assignment includes a cover page with some relevant information missing	Assignment includes a cover page including all relevant information
Introduction	No opening paragraph provided	Opening paragraph fails to introduce the subject matter in a clear and concise manner	Clear and concise opening paragraph introducing the subject matter of the assignment.
Myers-Briggs Type Indicator	MBTI result does not include a description of the corresponding personality profile	MBTI result includes the MBTI code and a weak description of the corresponding personality profile	MBTI result includes both the MBTI code and a comprehensive description of the corresponding personality profile
	One specific example in response to whether or not the MBTI results reflect your personality	Two specific examples in response to whether or not the MBTI results reflect your personality	Three specific examples in response to whether or not the MBTI results reflect your personality
	Thinking and judging characteristics not clearly defined	Thinking and judging characteristics somewhat defined	Thinking and judging characteristics clearly defined
	Argument regarding thinking and judging defended using one specific example of effective leadership behaviour with weak or no reference to the course material	Argument regarding thinking and judging defended using one specific example of effective leadership behaviour with clear reference to the course material	Argument regarding thinking and judging defended using two specific examples of effective leadership behaviour with clear reference to the course material
Emotional and Hospitality Intelligences	Most important element of emotional intelligence includes weak or no reference to the course material	Most important element of emotional intelligence includes some reference to the course material	Most important element of emotional intelligence includes clear reference to the course material
	Identification of most dominant EI component includes no description of the component	Identification of most dominant EI component includes a weak description of the component	Identification of most dominant EI component includes a clear description of the component
	Identification of lowest scoring EI component includes no description of the component	Identification of lowest scoring EI component includes a weak description of the component	Identification of lowest scoring EI component includes a clear description of the component
	Hospitality Intelligence definition not consistent with the course material	Hospitality Intelligence definition somewhat consistent with the course material	Hospitality Intelligence definition consistent with the course material
Listening and Communication	Description of Listening Self-Inventory result includes no clearly-defined conclusions about your effectiveness as a listener	Description of Listening Self-Inventory result includes one clearly-defined conclusions about your effectiveness as a listener	Description of Listening Self-Inventory result includes two or more clearly-defined conclusions about your effectiveness as a listener
	The five recommendations for how leaders can improve their listening skills are unlikely to improve leadership effectiveness or less than five recommendations provided	The five recommendations for how leaders can improve their listening skills are somewhat likely to improve leadership effectiveness	The five recommendations for how leaders can improve their listening skills are likely to improve leadership effectiveness
	Results for Communication Apprehension Survey describe results for less than three assigned situations	Results for Communication Apprehension Survey describe results for three assigned situations	Results for Communication Apprehension Survey describe results for all four assigned situations
Leadership Development Plan	One or no distinct goals	Two distinct goals	Three distinct goals
	Two specific actions described for few goals	Two specific actions described for most goals	Two specific actions described for each goal
Conclusion	Very ineffective conclusion or no conclusion provided	Conclusion fails to clearly summarize what was learned from this experience	Conclusion effectively summarizes what was learned from this experience
Editing	Quite a few errors of sentence structure, spelling, and punctuation and/or persistent use of colloquial language	Some errors of sentence structure, spelling, and punctuation and/or some use of colloquial language	One or no errors in sentence structure, spelling, and/or punctuation so meanings are completely clear; No use of colloquial language
Totals
Written Report Total Score	/85
Oral Presentation	Arrived on time, professional attire, prepared and overall positive first impression
	Three specific goals identified and a detailed and concise plan for the next year is shared in a professional and confident manner
	Evaluation of course material and how it applies to personal and professional growth
Oral Presentation Score	/15
Total	/100