Imagine that you are the Director of the Admitting Department of a hospital, and your strategy to increase patient satisfaction is to hire additional staff to register patients.

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· Imagine that you are the Director of the Admitting Department of a hospital, and your strategy to increase patient satisfaction is to hire additional staff to register patients.

· Outline the action plan (who, what, and when) that you would use in order to effectively implement your strategy. (Consider a time where you or someone you know visited the admitting department of a hospital.)

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