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Task 6 Email for Business

Watch the Lynda.com video from start to end “Email Marketing Basics” with John Arnold.

  • The entire video series is approximately 1 hour in length.
  • Log in in with your Stratford credentials
  • Save your “Certificate of Completion” for uploading in Lesson 6 area.

Read the Article, “Watch Your Tone: Email Etiquette for Business”. This video will help you to complete Module 6 assignment.

As the manager of a small flower shop, you have just received an email from a customer that is quite negative. Your task is respond to the customer via email in using professional business etiquette.

  • Use the article, “Watch Your Tone: Email Etiquette for Business” to help you.
  • Upload your work as a Word Document to Moodle.

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