Evaluation of Skills

Assignment: Evaluation of Skills: Client System Role-Play Reflection and Analysis Paper

After planning the script and videotaping the role-play scenario, how did it feel to walk in the shoes of a social worker? What insights did you gain from the experience? What aspects of this experience were challenging for you? Being able to recognize the areas where you were successful and the areas where you need improvement are what make role-plays an important part of your social work education.

For the written segment of your Final Project, reflect on your experience in developing this role-play video. Consider any insights you gained from the experience, as well as the challenges you might have experienced in its planning and execution. Think about the specific social work techniques you used and why you used them. Finally, review the videos your colleagues posted. Select one of those videos and consider any areas in which your colleague might improve their approach and why.

By Day 7

Submit a 4- to 5-page paper. In your paper, address the following:

  • Reflect on your experience in doing the role-play video.
  • Describe insights you gained from the experience and explain how these insights affect your approach to practice.
  • Describe the challenges you experienced in planning and executing the role-play scenario and explain how you overcame them.
    • Focus on insights and challenges related to demonstrating skills and engaging as a professional social worker, not on technical aspects of role-playing or recording the scene.
  • Describe the specific engagement techniques/skills you used and analyze why you used them.
  • Describe the colleague’s role-play video you selected.
  • Assess what your colleague did well in the video you selected and recommend areas for improvement in your colleague’s approach.

Support your Assignment with specific references to the Resources. Be sure to provide full APA citations for your references.

Submission and Grading Information

 

Client Systems Role-Play Script Template

Date: July 22, 2018

Role-Play Title: Counseling Services

1. Agency Setting and Services Provided at Agency:

The MaZe is a type of agency that offers social worker services to patients, individuals and families who seek counseling services at ABC Hospital. They offer direct counseling services to patients who feel that seem stressed up with their health conditions. They refer the patient to community resources that could be beneficial to his health condition. They also counsel families of the patients to make them better understand their patients and the support they need to give them.

2. Client Profile (demographic details, practicelevel):

Name: Jane Watkins Date of Birth: 02/12/1985

Address: 123 Houston Street Phone: 624-127-8350

New York, NY 4567

Case Summary: The 32 year old lady suffers from breast cancer. She was diagnosed with breast cancer 2 years ago. She is currently on medication but seems to be stressed by the treatment. Her health seems to have deteriorated from stress.

3. Presenting Concern: The patient is complaining of frequent headaches associated with her medical treatment and processes.

4. Scene Description from the Client Session: The client has frequent headaches that seem to have increased her stress level. Anxiety and fear of treatment procedures key factor contributing to the frequent headaches. Here you are supposed to describe the place where the interview takes place. Office? Hospital? Home?

5. Practice Skills or Behaviors Demonstrated in Role-Play:

Audio (dialogue) Video (client and social worker visual cues) Social worker practice skills and or behavior
Social worker: Hello, Jane. I am glad to see you. What brings you here?

Jane: I am doing fine though all is not well.

Social worker: Am so sorry. What is not happening? Kindly let me know.

Jane: I am having frequent headaches probably due to anxiety of my treatment of breast cancer. It is really becoming hard for me to cope with my situation.

Social worker: Sorry about the headaches. It is normal among breast cancer patients. I am here to assist you in the best way possible.

The social worker smiles at Jane as she greets her. She gestures her to take a sit across her desk.

Ebony smiles back and pulls the chair to sit. She looks at the wall.

The social worker shows concern by asking Jane what the problem could be.

Jane breathes heavily and then starts to explain her situation. She stares at the floor and tears start rolling down her cheeks. She pauses, takes her handkerchief and wipes away her tears. She then proceeds to explain her situation.

The social worker sympathizes with her. She looks at her directly and uses encouraging words to make Jane a little comfortable with her situation

Open-ended question

Warmth

Emotional intelligence

Empathy

Active listening

Empathy

Critical thinking

Communication

Sanctioning of feelings

Providing information

Good Start! I appreciated your attention to the specific expectations in the beginning this assignment. However, you did not describe the setting in which the interview took place. In the role play script, you had some good content, but it did nto appear that you completed the interview. Also, you did not identify all of the actual skills that you used as defined by Kirst-Ashman and Hull (2018) in chapter 2. Some of these skills include: practicing warmth, genuineness, praise, validating, clarification, providing information, empathy, eye contact, open ended questions, encouragement, simple encouragement, attentive listening, self-disclosure, setting boundaries, eliciting information, and body language. Also, I didn’t see where you addressed the services offered by the agency, offering services to the client, the role of social work intern or confidentiality. Please read and follow your directions carefully.