pwc-whitepaper-retail-banking-evolution-or-revolution
Review the linked PwC whitepaper.
Discuss the following:
1. Is there anything at only five years later has changed? Did PwC get anything “wrong?”
2. Which of the six “priorities” should be the most challenging for banks in general?/p>
3. Based on what you know about Howard Bank, what do you think is the key takeaway from this whitepaper?