Discussion 7

Social Media used every day in today’s society. When the consumer has a positive or negative experience it is often tweeted and posted out within seconds and view by hundreds or even thousands. Facebook posts and Twitter tweets can have a very positive effect on a business. On the other hand, such posts and tweets can have a negative effect on a business. Share with your classmates how social media can have a positive or negative effect on a business and how it might affect potential customer.