The three primary process management tools discussed in the chapter are process reengineering, TQM and Six Sigma.


Choose a company that has employed one of the three primary process management tools and discuss how implementation of the tools has aided the company in its strategy execution.

What to Post?

  • Select & research a company who employs one of the three tools.

Challenge Question: How does the implementation of these three tools make the company successful?

Please cite at least 2 references and no plagiarism. A minimum of 350 words.