Discuss some strategies to realize positive change and your role in the change process.

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Discuss some strategies to realize positive change and your role in the change process.

PATIENT SATISFACTION

There has been a flurry about the importance of patient satisfaction scores. Nurses are very aware of the positive and negative impact of patient satisfaction scores.
share how low scores impact nursing units and the need for change.
discuss some strategies to realize positive change and your role in the change process.

 

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